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Error messages ​

Most validation shows up inline, right next to the field it concerns — see the field-by-field notes on each dialog in the earlier pages of this chapter. These are the messages you're most likely to see as a toast or a banner when a save or an action is rejected, and what to do about each one.

MessageWhat it meansWhat to do
Set a bookkeeping start date first.The module hasn't been fully configured yet — no start date is set.Ask an administrator to set a start date under Settings → Configuration. See Getting started.
That date is before the bookkeeping start date.You picked a booking date earlier than the configured start date.Pick a later date, or ask an administrator to move the start date back (which also re-runs the backfill for the earlier period).
Bookkeeping is not enabled for this property.The Accounting module is off for this company.Ask an administrator to turn it on under Settings → Active Modules.
That accounting period is locked — unlock it or book into the first open month.You're trying to book directly into a month that's already locked.Pick a date in the currently open month instead, or ask an administrator to unlock the month if it's the most recently locked one. See Locked months.
The posting lines do not balance.A manual split's debits and credits don't add up to the same total.Adjust the lines, or click Use derived to let Gurita compute a balanced split for you.
That department is not on the bookkeeping department list.You picked (or a rule/mapping points to) a department that's no longer configured.Pick a configured department, or ask an administrator to add it back to the department list.
That account does not exist or is no longer active.The account you picked has been deactivated or deleted.Pick an active account, or reactivate it from Chart of accounts.
That account cannot take an entry of this type.You're trying to post an income/expense entry to a balance-sheet account, or vice versa.Pick an account of the matching kind.
Every entry has to belong to exactly one property.No active asset is selected.Choose an asset in the top bar before booking.
Enter an amount greater than zero.The gross amount is blank or zero.Enter a positive amount.
Only a draft can be edited or deleted.You're trying to edit or delete an entry that's already posted.Reverse it instead, and book a new entry with the correction.
Only a posted entry can be reversed.You're trying to reverse something that's still a draft.Delete the draft instead, or post it first if it's correct.
This entry has already been reversed.A second reversal was attempted on an entry that already has one.No action needed — open the existing reversal from the entry's details.
The posting lines add up to a different amount than the gross amount.You edited the split by hand and its debits total more or less than the Gross amount you entered.Fix either the split or the gross amount so they agree, or click Use derived to let Gurita compute the split.
These posting lines are out of date — reload and try again.The entry's amount, VAT rate or account changed since you opened it, and it carries a manual split that no longer matches.Reopen the entry and re-check the split.
Only an administrator can do this.You tried to lock/unlock a month or mark a VAT period as filed without admin access.Ask an administrator to do it, or request admin access.
This VAT period has already been filed.You're trying to mark a period as filed twice.No action needed. If new entries posted into it since, it shows as Amended automatically.
A system account cannot be changed.You're trying to edit or delete one of the seeded system accounts (1400, 1600, 1900, 2100, 3300).These are locked by design — post to or from them instead of editing them.
This account still has entries and cannot be removed.You're trying to delete an account that has posted history.Deactivate it instead of deleting it — inactive accounts are hidden from pickers but keep their history.
Select a supplier.A supplier invoice was saved with no supplier picked or typed.Pick an existing supplier, or type a new name and use Create "{name}".
This invoice is no longer open.You're trying to edit or pay a supplier invoice that's already marked paid.Paid invoices are read-only by design.
That file is not in the bookkeeping inbox.You're trying to attach a document that isn't one of the unbooked receipt-inbox files — when booking a new entry, editing a draft, or attaching a receipt afterwards.Pick one of the files listed in the receipt inbox instead.
The entry was reversed but the replacement posting could not be written.While assigning a suspense item to an account, the parked entry was reversed but its replacement collided with one written at the same moment — usually two people assigning the same item at once.Open the suspense queue again: if the item is gone, the other assignment won and nothing more is needed; if the reversed entry is still there without a replacement, assign it once more.
You do not have access to this property.You tried to read or change something — an entry, a recurring template, an opening balance — that belongs to an asset you are not assigned to.Switch to an asset you have access to, or ask an administrator to extend your asset assignment.
Upload a .csv or .json file.The file you picked for an account import is neither CSV nor JSON — for example an Excel workbook.Save the sheet as CSV and choose that file.
The file could not be read — check it is valid CSV or JSON with an account list.The import file is damaged, or its content isn't a list of accounts (e.g. an unclosed quote in a CSV).Open the file, fix it, and choose it again.
The file contains no accounts.The import file has a header row but no account rows.Add the accounts and choose the file again.
The file has too many rows (at most 1000).The import file is larger than one import allows.Split it into several files and import them one after another.
The file is too large (at most 1 MB).The import file exceeds the size limit.Remove unused columns or split the file.
The file still has errors — nothing was imported. Fix the rows listed and try again.The import found rows it can't accept — usually because the file was edited and saved again after you chose it.Fix the rows marked in the list, then choose the file again.
Add at least one payroll line.A payroll run was saved with no valid employee/amount lines.Add at least one line with an employee and a gross amount greater than zero.