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Online check-in ​

Requires the Online check-in module, turned on under Settings: Modules.

Who can access this: the main guest only, once the booking is ready.

Online check-in lets the main guest complete arrival formalities before setting foot at the property — and once submitted, it checks the booking in exactly as reception would, with an ETA, a signed registration form, and a tourist-tax choice on record. It opens from the Start check-in button on the Overview tab.

When it unlocks ​

The check-in card stays Locked until every one of these is true:

CheckWhat it means
Guest form for every travellerAll guest forms on the booking are confirmed
Payments settledNo blocking balance is open (the tourist tax itself doesn't block check-in — it's always settled on site, see below)
ID details on fileThe required identity fields are present
Arrival day reachedIt's the arrival day, from the property's configured opening time (08:00 by default — see Settings: Modules)

While locked, the card lists which of these are still outstanding. Once every check passes, the card switches to Unlocked and the guest can start.

Self check-inUnlocks once everything is done and the arrival day is reachedLOCKEDGuest form for every traveller3/9Payments settled€1,458.00ID details on file2/9Arrival day reachedopenNot yet possibleQuestions? Write to receptionClear the open points — check-in unlocks automatically on the arrival day from 08:00.Self check-in card, locked

The three steps ​

Online check-inStep 2 of 3 ··guestsReview detailsArrival & signatureAccessBefore 14:0014:00–17:0017:00–20:00After 20:00Room ready from 14:00. Arrived earlier?Luggage storage and the pool are available.Sign the registration form✕SIGN HEREAnna Keller · legally valid under eIDAS (simple signature)Type your name insteadI confirm the details and accept the house rules and safetyregulations. I will show ID at first contact with reception.Details go to reception and the registration authority.BackComplete check-inOnline check-in dialog, step 2

  1. Review details — the guest reviews the data that goes on the official registration form: date of birth, passport number, and nationality for every traveller, with an Edit shortcut back to the guest form if something needs fixing.

  2. Arrival & signature — the guest picks an arrival-time slot (before a set time, a midday window, an evening window, or after a late cut-off), sees the tourist tax amount with a note that it's paid on site, and signs the registration form. Signing works two ways:

    • Draw a signature with a mouse, finger, or pen.
    • Type your name instead — the guest types their full name, which is rendered as the signature image. This gives keyboard-only guests, and anyone without a pointing device, a way to complete check-in.

    A checkbox confirms the guest accepts the house rules and safety regulations and will show ID at first contact with reception.

  3. Access — a confirmation screen ("Checked in") with the room number, arrival time, and check-out time, plus a QR code the guest can show at reception. The same access details are also sent by e-mail and stay available in the portal afterwards — the guest doesn't need to keep the QR code as their only copy.

What happens on the server side ​

Completing check-in sets the booking to the same checked-in state a staff check-in would, and stores the ETA, the tourist-tax choice, and the signed registration form (with a signing timestamp) against the booking for your records — exactly as if reception had processed it at the desk. There is no door-code integration; the QR code is for reception to scan or verify, not to unlock a room.

Note: Tourist tax at check-in is always settled on site — there is no "pay tourist tax online now" option in the check-in dialog, regardless of your payment settings. See Known limitations.