Taking payment

Click the green Pay button to open the payment dialog. The top shows the bill total on the left and what's still Open on the right.

Payment dialog with method, amount, and card fee

To take a single payment:

1. Choose a method — Cash, Credit Card, Debit Card, Bank Transfer, Cheque, Voucher, Mobile Payment, and other configured methods.
2. Check the amount (it defaults to the full open balance).
3. Add an optional comment, then click Add payment.
4. When nothing is left open, click Confirm to close the receipt.

How each method behaves:

Method	Behaviour
Cash	Enter the cash received; if it exceeds the balance, the right-hand figure switches from Open to Change — the amount to hand back. Only shown to users with the Accept cash permission.
Credit Card	Adds a Card fee (%) field. Charged on card then previews the total the terminal will take (amount + fee), and the fee is folded into the payment note. Nothing is charged until you confirm.
Debit Card, Bank Transfer, Cheque, Voucher, Mobile Payment, …	Straight tender for the amount you enter.

Mixed (split) payment: add several payments — for example part cash, part card — with Add payment each time. The Open figure counts down; confirm once it reaches zero.

Partial payment: to collect part now and leave the receipt open, use Save instead of Confirm. The payments are recorded and the balance drops, but the bill stays open. You can also remove a payment already collected with the minus button beside it.

Charge to room

To put the bill on an in-house guest's folio, switch the payment mode to Charge to room (the bed icon).

1. Pick the guest's room / booking — the best match for this receipt is starred and pre-selected.
2. Click Confirm.

The whole balance moves onto the guest's booking, the receipt is closed, and the charge appears on their folio to be settled with the rest of the stay.

Worked example. A guest in Room 7 runs up a €24.00 bar tab as a walk-in receipt. You open Pay, tap the bed icon, and the guest's Room 7 booking is already selected (starred). You Confirm. Gurita copies the receipt's lines onto that booking's folio — converted into the booking's invoice currency if it differs — marks the receipt Paid, and records a temporary hold for €24.00 against it. Nothing changes hands now; the €24.00 is settled at check-out with the rest of the stay. The receipt's header links to the booking, so you can jump straight to the folio.

Warning: Charge to room always settles the entire balance, so it can't be combined with any other payment on the same receipt, and the booking must be Confirmed and belong to the same property.

Reopening a paid bill

Made a mistake on a closed receipt? If it isn't charged to a live booking, a user with delete permission can Reopen it with the lock-reset icon in the receipt header. Reopening returns the receipt to Open, drops the temporary room hold, and detaches any booking link, so you can correct it and settle again. If the linked booking has since been deleted, the same permission lets you detach the broken link on its own.

Printing the receipt

Use the printer icon in the receipt header. If you have one receipt template, one currency, and no custom fields, it prints straight away. Otherwise a dialog lets you choose:

• The template and language.
• A different currency (tick Change currency) and exchange rate to print in.
• Use browser print dialog instead of PDF (HTML) versus a PDF download.
• A connected thermal printer (80 mm roll) via the Direct Print button, if thermal printing is enabled in POS settings.

Tip: To email a bill to a guest, charge it to their room and send the folio invoice from the booking — see The Folio.