How POS fits together

Everything you sell at the counter is recorded as a receipt (also called a bill). A receipt belongs to the property you are currently working in — the one shown in the asset switcher in the top bar — so switch to the right resort, vessel, or dive center before you open the counter.

A receipt can be tied to one of three things:

• A walk-in — an anonymous customer with just a name (e.g. "Table 5").
• An in-house guest — someone currently staying with you. Their bill can later be charged to their room so it lands on the guest's folio and is settled with the rest of their stay.
• A CRM customer — a known contact from your customer records.

Selling a product also deducts stock. Items you sell reduce their inventory (and any linked ingredients), and out-of-stock items are flagged or hidden at the counter — see Stock and availability. Products, categories, prices, and stock are all managed in Master Data.

Every receipt has a status, shown as a chip in the bill list and history: it is Open while you work on it (and counts toward its table's occupancy), becomes Paid once settled or charged to a guest's room, or Cancelled if voided with a reason (kept for the audit trail, no longer a sale).