Bookings & Reservations

This chapter covers the whole reservation lifecycle in Gurita: finding bookings in the list, creating them with the Booking Wizard or quick-create tools, reading and managing a single booking, moving guests between rooms and cabins, and understanding what each booking status means. Front desk, reservations, and management staff use these pages every day.

The guest's running bill, invoices, and charges are covered in The Folio & Invoicing. Payments, banks, and agent credits are covered in Finance. This chapter points to those topics but does not repeat them.

Note: What you see depends on which modules your company has switched on, and on your own permissions. If a menu entry or button is missing, either the module is off or your role does not allow it. See Navigation & Basics.

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In this chapter

• The Booking List
• Creating a booking
• The Booking Detail page
• Booking statuses & lifecycle
• Availability & overbooking
• The Occupancy planner
• OTA booking updates
• A worked example: from inquiry to check-in

Related chapters

• Navigation & Basics — the top bar, modules, permissions, and the asset switcher.
• The Folio & Invoicing — the guest bill, calculation, on-site charges, and invoices.
• Finance — payments, banks, credits, and cash flow.
• CRM & Customers — guests, guest forms, and surveys.
• Master Data — Accommodation — resorts, vessels, rooms, cabins, itineraries, and prices.
• Master Data — Commerce — agencies, products, transfers, and booking widgets.
• Settings & Administration — booking settings, OTA channels, and mail templates.