The stat cards

Across the top are up to four cards, each scoped to your active property (the one shown in the asset switcher in the top bar). Each shows one big number and one or two smaller counts that are clickable. Confirmed, Option / Hold and Guest forms also show a light trend line in the background (the last 12 months, for context — it isn't clickable); Payments has none, since it's a live snapshot rather than a count over a period. A card turns green while nothing needs attention and red the moment something does; the small numbers underneath are always the reason why.

Who can access this: Confirmed, Option / Hold and Guest forms need the Bookings permission; Payments needs Bank entries or Booking payments instead — so, for example, a finance-only role might see just the Payments card.

The four stat cards: Confirmed, Option / Hold, Guest forms, Payments

Tip: Only the small counts and the expand icon at the bottom of a card are clickable — the big number itself is just informational.

Note: If your company has turned the Confirmed card off entirely (an administrator setting), that space shows a small print widget instead — pick a print template and a date, optionally include arrivals/departures, and click Print to open the document in a new tab.

Print widget shown in place of the Confirmed card

Confirmed

The big number counts bookings confirmed in the period set by the Days menu above the Booking table (30 days by default — see below). It's based on when each booking was actually confirmed, not when it was first created or when the guests travel — a hold placed months ago that you confirm today counts today, not on the day it was first entered.

• N Not resolved (shown only when there's at least one) — Confirmed bookings whose stay is already over but that still haven't been marked Resolved. This count ignores the Days menu; it always shows every one, however old. For example, a booking that checked out last week but still has an unpaid balance stays listed here until someone settles it and clicks Resolve — see Booking statuses & lifecycle. Click the number to open the Booking list narrowed to old, still-unresolved Confirmed bookings for this property.
• The expand icon (bottom-right) opens the Booking list filtered to Confirmed bookings, across every property you can access.
• Green while Not resolved is zero; red as soon as it isn't.

Note: A booking that started as a hold and got confirmed within the same window is counted once here and once on the Option / Hold card below — the two big numbers aren't mutually exclusive.

Option / Hold

The big number counts new holds placed in the selected period (including any since confirmed). A hold — also called an Option — blocks a room or cabin for a guest without confirming it yet, until an expiry date. It's based on when the hold was first reserved, so a hold that later gets confirmed still counts here for the period it was reserved in.

• N Overdue (shown when above zero) — holds that are close to their expiry date, or already past it, and still haven't been confirmed or released. Like Confirmed's Not resolved count, this ignores the Days menu — it's worked out across every still-open hold, not just this period. By default Gurita releases an unconfirmed hold automatically after 14 days and sends a reminder 3 days beforehand — both configurable; see How an Option / Hold expires. Click the number to open the Booking list already switched to the Option / Hold tab with an Expiry Date filter chip added, so you can work through the ones that need attention.
• The expand icon opens the Booking list filtered to Option / Hold bookings, across every property you can access.
• Green while Overdue is zero; red as soon as it isn't.

Guest forms

A guest form is the online form a guest fills in before arrival. The big number is how many forms guests confirmed in the selected period.

• N Open (shown when above zero) — forms still waiting on the guest, right now. Like Confirmed's Not resolved count, this ignores the Days menu. Click it to open the guest form list filtered to unconfirmed forms from the period.
• N New (shown when above zero) — of those confirmed in the period, how many were confirmed for the first time. Click it to open the guest form list filtered to those.
• N Overdue (shown when above zero) — upcoming arrivals that still don't have a confirmed form, using the same "days before arrival" cut-off as the guest form list's own Overdue filter — a booking-settings lead time that defaults to 30 days. Click it to open that Overdue view directly.
• The expand icon opens the full guest form list.
• Green while Overdue is zero; red as soon as it isn't — having Open or New forms doesn't turn the card red by itself.

Payments

Unlike the other three cards, Payments always looks at right now — it ignores the Days menu. The big number is the total amount currently due or overdue across your Confirmed bookings, based on each booking's terms of payment. "Right now" includes a one-day look-ahead, so a deposit due first thing tomorrow is already counted, not just today's and earlier ones.

• N Overdue (shown when above zero) — the number of bookings with a payment due now or already late. For example, if two bookings each have a deposit due today and neither has paid, the card shows "2 Overdue" underneath the outstanding total. Very small shortfalls don't count towards this — a configurable minimum amount ("Min. amount to notify due payment" in booking settings) can suppress trivial rounding differences. Click the number to open the Booking list, scoped to your active property, filtered to exactly those bookings, soonest travel date first.
• The expand icon opens the Booking list filtered to Confirmed bookings for your active property.
• Green while the amount due is zero; red as soon as anything is outstanding.

Note: The expand-arrow shortcuts on the Confirmed and Option / Hold cards open the Booking list across every property you can access; the Not resolved, Overdue (Payments), and Payments expand-arrow links stay scoped to your active property only.